Frequently Asked Questions

Shipping

When will my order ship?

Your order will be shipped within 1-3 business days.


International Shipping

Do you deliver internationally?

Yes, we ship worldwide! Shipping times vary greatly based on your international shipping address. All rates for individual countries are based on weight and are calculated at check out. Any import fees or duties are the responsibility of the purchaser and are not included in our pricing.


Returns

What is your return policy?

It's totally ok to change your mind - it happens! We make returning easy and offer $5 flat rate return shipping within 15 days of arrival. Shipping fees are non-refundable. We can not process a return if the product has been written in or used. To start a return, email hello@simpleself.co with your order number.

If you have received a damaged or defective item, please contact us at hello@simpleself.co and include your order number + a photo of the damage.


Bulk Orders

Do you offer a discount for bulk orders?

Yes, we do! Our products make great gifts for family, friends, and colleagues. Use code save20 for 20% off 10+ products. Use code save30 for 30% off 60+ products. If you are interested in ordering 300+ products get in touch here.


Partnerships

Do you offer partnership opportunities?

Yes, we’re always interested in partnerships. Contact us at hello@simpleself.co.